Email Help

Don’t miss a dose. Make sure that Momicillin emails will make it to your email inbox by adding us to your Address Book, Contacts or Safe Senders list. To do this, simply find your e-mail provider or program in the list below and follow the instructions. If you ever find a Momicillin e-mail in your Bulk mail folder, open it and click the “Not Spam” or “Not Junk”  button.

AOL/AIM USERS:

  1. Login to http://mail.aol.com/
  2. Click on Contacts on the left-side navigation menu
  3. Click on New on the top navigation bar, then New Contact
  4. For E-mail, enter [email protected]
  5. Click Save at top

OR

  1. Open a Momicillin email
  2. Click on the “Add Address” icon to the right of the message
  3. Click “Save”

 

COMCAST USERS:

  1. Login to http://www.comcast.net/qry/goto?app=mail
  2. Click on Address Book link in the left-side menu
  3. Click Add Contact at the top of your Address Book
  4. For E-mail, enter [email protected]
  5. Click Add

 

COX.NET USERS:

  1. Login to http://webmail.cox.net/
  2. Go to the WebMail Inbox window.
  3. Click Addresses
  4. Under Addresses: All, click New Contact.
  5. For Display Name, enter Momicillin
  6. For E-mail, enter [email protected]
  7. Click OK.

 

EARTHLINK USERS:

  1. Login to http://webmail.earthlink.net/
  2. Click on the Address Book link
  3. Click the Add button.
  4. For E-mail, enter [email protected]
  5. Click the Save button at the bottom of your screen

OR

  1. Open a Momicillin email newsletter
  2. Click on the mailbox’s “Message” menu and choose “Add Senders” to your address book

 

EXCITE USERS:

  1. Login to http://mail.excite.com/
  2. Click the New Contact button on the Addresses screen.
  3. For E-mail, enter [email protected]
  4. Click the Save Changes button.

 

GMAIL USERS

  1. Login to http://www.gmail.com/
  2. Click Contacts along the left side of any Gmail page
  3. Click Create Contact
  4. For E-mail, enter [email protected]
  5. Click Save

OR

  1. Open a Momicillin email newsletter
  2. At the top right corner of the message, to the right of the “Reply” link, click the small blue arrow
  3. From the dropdown list of options, select “Add Momicillin to Contacts list”

 

HOTMAIL AND MSN USERS:

  1. Login to your Hotmail or MSN account
  2. Click Options
  3. On the left side of the page, click Mail, and then click Junk E-Mail Protection
  4. Click Safe List
  5. Enter Momicillin.com in the field provided, then click Add

OR

  1. Open a Momicillin email newsletter
  2. Click “Save Address” at the top of the message

 

MICROSOFT OUTLOOK USERS:

  1. From the Tools menu, select Options
  2. Click the Junk E-Mail button
  3. Click the Safe Senders tab
  4. Click the Add button
  5. Enter momicillin.com in the text box provided, and click OK

OR

  1. Open a Momicillin email newsletter
  2. Right-click the name and address in the From field
  3. Click “Add Sender to Contacts” from the drop-down menu

 

YAHOO USERS: 

For the old Yahoo mail, follow these directions:

  1. Login to http://mail.yahoo.com/
  2. Click the Addresses tab
  3. In the Quick Add Contact section at bottom, for E-mail enter [email protected] and then click the Add button

OR

  1. Open a Momicillin email newsletter
  2. Click the “Add to Address Book” link next to the icon on the far right
  3. On the “Add to Address Book” page that pops up, click the “Add to Address Book” button

For the new Yahoo mail, try this:

  1. Login to http://mail.yahoo.com/
  2. Click on Contacts in left-side menu
  3. Click Add Contact at top
  4. For E-mail, enter [email protected]
  5. Click the Save button at top-right

 

OTHER PROGRAMS or PROVIDERS:

  1. Get in touch with technical support at your ISP or company and find out if they are blocking e-mail from Momicillin. If they are, have them place momicillin.com and/or the following IP addresses on an e-mail “safe list”: isp addresses???
  2. Some web-based e-mail systems allow you to set your own safe list. Look for it in the settings section, and add: momicillin.com. If you have to enter a complete address, use [email protected]. Some e-mail systems, such as AOL 8.0, require a sender to be in your address book to keep the e-mail from being diverted to a junk mail folder. If your system is like this, add [email protected] to your address book.
  3. If all else fails, try signing up under another internet account, or consider changing ISPs to a provider that does not block your e-mail.

 

Still having problems? Contact us.

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